Elder Justice Networks and Libraries

  • Duration: 60 minutes
  • Date Recorded: November 14, 2023


  • Jenefer Duane, Senior Program Analyst, Consumer Financial Protection Bureau (CFPB)
  • Ben Miller, Senior Director, ICF (CFPB)
  • Emily Mross, Chair, Reference & User Services Association (RUSA) Financial Literacy Interest Group
  • Rachel Stevenson, Programming Librarian, Erie County Public Library
  • Steve Benton, Elder Financial Safety Center Financial Coach and Counselor, The Senior Source


Elder justice networks bring together stakeholders from across disciplines to prevent, detect, and respond to elder financial exploitation in their communities. Members of local elder justice networks frequently include agencies on aging, financial institutions, legal aid, law enforcement, and adult protective services. The Consumer Financial Protection Bureau (CFPB)—a Federal agency—leads an initiative to promote this network-based approach. Librarians may also work in collaboration with other organizations to protect older patrons from financial exploitation. At least one network has been organized and led by a library system. As a result of this session, participants affiliated with library systems will be able to: 

  • Describe how elder justice networks work collaboratively to combat elder financial exploitation and how libraries can get involved.
  • Use resources from the CFPB to protect older patrons from financial exploitation, including resources for library programming and resources that can be distributed to patrons in hard copy.
  • Draw on examples of elder financial protection programming from library systems across the country to inform their own planning.

Participants who are not affiliated with library systems but are involved in elder financial protection will be able to effectively partner with libraries in their communities in ways that magnify their elder justice impacts.

Associated Files for Download

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