To set up a new FDLP eXchange account or promote an existing user account to admin, reach out to us through askGPO. Separate accounts are set up for each user in FDLP eXchange. Accounts are always set up with the user’s email address as username. Passwords are created by each user during the first login.Once your account has been created in FDLP eXchange follow these instructions to login for the first time and create your password:Go to https://exchange.fdlp.gov / train...

There are two types of accounts in FDLP eXchange: My Library and My User Account. These can be found in Library Accounts at the top of the FDLP eXchange page.My Library contains information about your library, such as your library name, number, and address. It is where you will see the review periods that have been set by your regional and where you set your national needs and offers preferences. All of your library’s administrator and user accounts can be viewed here. T...

Some users have noted that the “Library Name” field in their library record in FDLP eXchange contains both their library name and institution name, while the “Parent Institution” field only contains the institution name.Information in this field was pulled from the Federal Depository Library Directory (FDLD), but in most cases, the Library Name field in FDLP eXchange has been edited to include both the library name and the parent institution. This was done because the Li...

If you receive a notification that your FDLP eXchange account has been inactive for 90 days, there is no need to worry. This is a standard notification that all users get when accounts are not used for 90 days, and it does not affect your account in any way.We understand that FDLP eXchange is a system that is only used as needed, which may mean it is not used for months at a time. Because of this, we would like to provide the following tips:The notification emails can be...

As with many computer systems, FDLP eXchange has a security feature that will lock your account after a number of unsuccessful login attempts. This helps prevent unauthorized users from hacking into your account, but it can also cause you to be locked out of your account if you forget your password. To avoid this, GPO recommends that you use the “Request new password” tab to reset your password after four unsuccessful attempts to login when you have forgotten y...

Creating AccountsIn FDLP eXchange, there two types of accounts: Administrator Accounts and User Accounts. Both user types can enter needs and offers into the system. However, while needs and offers entered by Administrators move immediately into the Regional Review Phase, those entered by Users must first be approved by an Administrator in the “Approve Items for Submission” menu before moving on to the Regional. Administrators will see the “Approve Items for Submiss...

Existing users are able to create and maintain their own passwords for both the training and production sites in FDLP eXchange. To change your password, go to My Library Account- My User Account- Edit Your Profile. The bar to the right of the Password field will let you know how strong your new password is. To make password creation easier, make sure your password choice meets the following requirements: Must contain at least eight characters. Must contain at l...