FDLP eXchange Tips

If you receive a notification that your FDLP eXchange account has been inactive for 90 days, there is no need to worry. This is a standard notification that all users get when accounts are not used for 90 days, and it does not affect your account in any way.   We understand that FDLP eXchange is a system that is only used as needed, which may mean it is not… Read More

As with many computer systems, FDLP eXchange has a security feature that will lock your account after a number of unsuccessful login attempts. This helps prevent unauthorized users from hacking into your account, but it can also cause you to be locked out of your account if you forget your password. To avoid this, GPO recommends that you use the “Request new password” tab… Read More

Creating AccountsIn FDLP eXchange, there two types of accounts: Administrator Accounts and User Accounts. Both user types can enter needs and offers into the system. However, while needs and offers entered by Administrators move immediately into the Regional Review Phase, those entered by Users must first be approved by an Administrator before moving on to the Regional.It… Read More

Every user is able to create and maintain their own passwords for both the training and production sites in FDLP eXchange. To change your password, go to My Library Account- My User Account- Edit Your Profile.The bar to the right of the Password field will let you know how strong your new password is. To make password creation easier, make sure your password choice meets… Read More

"Posted" Dates Every record in FDLP eXchange contains a “Posted” date as seen here. When viewing a match, it is important to remember that there are two records involved: one library’s need and another library’s offer. If your library posted the need, the “Posted” date you will see is the date your need was posted. For the same match, the library that posted the… Read More